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Frequently Asked Questions
We offer a wide range of mental health services, including psychiatric evaluations, psychotherapy, medication management, treatment for mood disorders, personality assessments, dementia management, and more. Our goal is to tailor our approach to meet your unique needs.
Booking an appointment is easy. You can use our convenient online booking system to select a time slot that works for you. Alternatively, you can contact us directly by phone to schedule an appointment.
Telehealth is offered at our Myhealth Barangaroo Rooms Only.
During your first appointment, our experienced clinician will conduct a comprehensive assessment to understand your concerns, history, and goals. This initial evaluation helps us create a personalised treatment plan tailored to your needs.
Yes, we accept various insurance plans. Please contact us with your insurance information, and we’ll be happy to assist you in verifying coverage and discussing payment options.
If you don’t have insurance or your plan doesn’t cover mental health services, we offer self-pay options. Our goal is to make quality mental health care accessible to all individuals.
For certain services, such as seeing a psychiatrist or psychologist, a referral from a general practitioner is recommended to be eligible for Medicare rebates. However, you can still contact us to discuss your needs and options.
The number of sessions varies depending on your unique circumstances and treatment goals. Our clinicians will work with you to create a treatment plan that outlines the recommended number of sessions.
If you are experiencing an emergency, please call 000 or visit the nearest emergency department. For less urgent support, you can contact the Mental Health Crisis Line, Lifeline, or BeyondBlue.
Yes, we take patient privacy seriously. Your information is kept confidential according to privacy regulations and ethical standards. Our commitment is to provide a safe and confidential space for your mental health journey.
Yes, you’re welcome to bring a family member or friend to your appointment if you feel it will be beneficial. Their support can be valuable in discussing your concerns and treatment options.